The person I spoke to claimed to be completely unaware of the problems reported in this thread. Message 2 of 11 (3,831 Views) Reply licquorice Distinguished Guru Posts: 8,525 Registered: 20-06-2012 2 Re: BT Infinity Ipad and Iphone problems [Edited] Options Mark as New Bookmark Subscribe Subscribe By GeneralDisquiet Rating: Possible Scam? none of this worked, he then pointed me in the direction of my ISP, BT...I phoned BT customer support, and after explaining what id already done today the agent then told navigate to this website
All won't connect.IPhone 6s Plus, iPhone 6, iPhone 5s and iPhone 5c all will connect.Ive solar the 2.4 and 5 bands. or December when they'll get their notice. Message 5 of 10 (11,280 Views) Reply imjolly Distinguished Sage Posts: 65,157 Registered: 27-01-2010 0 Re: BT Smart Hub - Home Hub 6 - Apple iMac and iPad connection failure Select a sub-category 3. http://bt.custhelp.com/app/answers/detail/a_id/44798/~/i-have-problems-connecting-5ghz-and-dual-band-devices-wirelessly-to-the-bt-hub
I spent 2 hours on the chat option talking to BT, tried rebooting, splitting the frequencies, changing the wifirst password, no improvement. Ignore the connections the iPhone brings up. iPhone 6, Playstaion 4, and Sony Bravia smart TV all fail with "wrong password" messages.
I stick by my judgement that this kit does not work properly and is NOT fit for purpose. Message 62 of 119 (3,715 Views) Reply dbedford Contributor Posts: 42 Registered: 04-06-2011 0 Re: BT Smart Hub - Wi-Fi Issues Options Mark as New Bookmark Subscribe Subscribe to this Check the 5 GHz Sync with 2.4 GHz: is set to NO.Once you have done that "forget" the connection on your device and then restart the device and log onto both Bt Home Hub 5ghz Finally pressed the firmware reset button and now it glows green but does not even attempt to connect to broadband.I have given up and reverted to Home Hub which works fine.
Has anyone upgraded to 8.0.2 and using 5ghz ? Bt Home Hub Iphone Wifi Problems if it goes wrong you can reset the router by using the paperclip in the little hole on the back so you've got a way out if you bork things.Your welcome I have gone back to using BT Home Hub 5, which works well on both 5 and 2.4 GHz. https://community.bt.com/t5/Connected-Devices-Other/BT-Smart-Hub-Home-Hub-6-Apple-iMac-and-iPad-connection-failure/td-p/1635250 i would not load, instead im presented with a spining clock/timer thing that would spin and spin until it timed out, strange, i then tried the iTunes store, same thing, spinning
The problem is that BT has set both the 2.4GHz and 5GHz networks to use the same name, which means that you have no idea which one your devices are connecting Apple Tv Won't Connect To Bt Home Hub Landline Broadband TV Mobile BT Sport Billing Security Email Forums Contact us Search Help Search help Search Broadband help only About Broadband Getting started What can I do to get the Reply Topic Options Subscribe to this Topic's RSS Feed Mark Topic as New Mark Topic as Read Float this Topic to the Top Bookmark Subscribe Printer Friendly Page « Message Listing ios8 ipad drops connection every minute or two and the only way to reconnect is to turn wifi off and on again.ios7 ipad does not drop connection - ever.ios8 ipad and
Message 61 of 119 (3,824 Views) Reply aburton1a Beginner Posts: 1 Registered: 29-07-2016 0 Re: BT Smart Hub - Wi-Fi Issues Options Mark as New Bookmark Subscribe Subscribe to this Very helpful post Message 9 of 10 (6,210 Views) Reply DigiFox99 Newbie Posts: 1 Registered: 29-10-2016 0 Re: BT Smart Hub - Home Hub 6 - Apple iMac and iPad Bt Home Hub 5 Wifi Problems Thank YouThe latest version of the MyBT app is now available. Bt Home Hub 5 Keeps Disconnecting If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on left hand side.If someone answers your question correctly please let
Samsung Note 3, Dell Laptop, Lenovo tablet and various other devices all work fine. United States Copyright © Apple Inc. Oct 3, 2014 11:28 PM Helpful (0) Reply options Link to this post Page 1 Next Apple Footer This site contains user submitted content, comments and opinions and is for informational my review here Click the link and then select Safely disconnect: you can now unplug your USB storage device.
Message 12 of 20 (5,943 Views) Reply gg30340 Distinguished Sage Posts: 21,067 Registered: 10-12-2012 0 Re: Iphone 5 / Ipad won't connect to BT Home Hub 4 (Iphone 3gs will) Bt Home Hub 4 Problems With Wireless Connection perhaps BT can release a patch if apple cannot? Sorry it didn't solve your problem.
at home on my Homehub 5 .... This will open the Hub Manager Click on Advanced Settings and enter your Hub admin password when prompted. Message 1 of 11 (3,838 Views) Reply gg30340 Distinguished Sage Posts: 21,067 Registered: 10-12-2012 2 Re: BT Infinity Ipad and Iphone problems Options Mark as New Bookmark Subscribe Subscribe to Bt Hub 5 Problems 2015 Which appears to be app specificAlso a good tip about making the two bands uniquely available.
terrible Sep 22, 2014 4:36 AM Helpful (0) Reply options Link to this post by Hairy bum, Hairy bum Sep 22, 2014 12:33 PM in response to pterri Level 1 (0 Hopefully you will now be connected.If that doesn't work the only other thing I can think of is to do a factory reset of your iPhone and even then there is I disabled my phone, reconnected the Fire TV and couldn't reconnect my phone (Android) again. get redirected here Message 13 of 20 (5,937 Views) Reply gg30340 Distinguished Sage Posts: 21,067 Registered: 10-12-2012 0 Re: Iphone 5 / Ipad won't connect to BT Home Hub 4 (Iphone 3gs will)
Jobs Media Information Subscription Enquires Books Apps Your Online Choices Reply Topic Options Subscribe to this Topic's RSS Feed Mark Topic as New Mark Topic as Read Float this Topic to the Top Bookmark Subscribe Printer Friendly Page « Message Listing To subscribe, or for other enquiries, please call the relevant number listed here. Message 17 of 20 (5,910 Views) Reply crazziee Beginner Posts: 9 Registered: 07-07-2013 0 Re: Iphone 5 / Ipad won't connect to BT Home Hub 4 (Iphone 3gs will) after
Originally it connected fine.I mean that if I go into the Hub Advance Wireless settings on my computer browser and remove the Hub WAP and WAP2 password then my phone connects no idea if that is significant.